Hope UK takes your privacy seriously. The information you provide through our website will be held under the Data Protection Act 1998.
We know that your privacy is very important to you. We recognise the importance of protecting the privacy of information that we may collect from online visitors.
We aim to be as clear as possible about how and why we use information we may gain from you via this website. If your questions are not fully answered by the information below, please contact our Data Protection Officer who will be happy to help. Email m.watson@hopeuk.org
Compliance with the Data Protection Act 1998 underlies all of our personal information privacy practices. We also have a Data Protection policy which governs how we use the information that we collect about you on this website.
Data Protection Statement
Hope UK’s data protection statement is as follows:
Data Protection Act 1998: By providing your personal details, you agree to allow Hope UK to contact you by mail, email, telephone or SMS text message in connection with its charitable purposes. Hope UK does not make personal data available to external individuals or organisations.
How we collect information about you
Hope UK does not capture and store any personal information about individuals who access this website, except where you choose to give us your personal information.
These could include becoming a member, requesting resources, booking a speaker, making a donation, or by sending us an email.
Hope UK does not receive or hold any credit card details for donations/payments made via this website. All credit card payments are handled by http://www.btplc.com/mydonate/ .
Why we collect information about you
- To provide you with information about our work, including membership related mailings, newsletters, events, resources, fundraising and any other services described on our website.
- To make sure we have an accurate record of all donations received.
Who sees your information?
The information we collect through our website will be used exclusively within Hope UK. We do not pass any of your personal information to any other organisation and/or individual without your express consent with the following exception:
When used (not currently), name and address details are passed to our mailing house to enable fulfilment of newsletter mailings that you have requested.
Where such details are provided we have confidentiality agreements in place that restrict the use of your information to the purpose for which it is provided and ensure it is kept no longer than necessary.
To minimise the risk of unauthorised disclosure of your information, we will use some of your information to verify who you are when you contact us.
Our use of your information
The information that you provide to Hope UK will be used to provide you with information about our work including membership related mailings, events, resources, fundraising and other services and activities described on our website.
By providing information you are agreeing to receive mailings that communicate the work of the Hope UK.
By providing your email address you are agreeing to your email address being used for the purposes of receiving emails that communicate the work of the Hope UK.
Each time you receive an email you will receive the option to unsubscribe in subsequent emails on the same subject.
How long do we keep your information?
How long we keep your information collected through our website depends on the context in which you provided it.
We will keep information that is necessary for us to provide membership/contact mailings, other resources and for statistical purposes.
We will keep records of any financial transactions you enter into with us for a minimum of six years. This will enable us to meet with accounting requirements and respond to any questions from you that arise during that period. Gift Aid forms and transactions must be kept for a minimum of 12 years after the Gift Aid is no longer valid.
Viewing the information we hold about you
You may request details of all the information Hope UK holds about you by submitting a written request to our “Data Protection Officer.” There is no charge for this service. Write to: The Data Protection Officer, Hope UK, 25(f) Copperfield Street, London SE1 0EN.
Links to other sites
This website includes links to other sites. Hope UK cannot be held responsible for their privacy policies or the way in which they handle personal information.
This statement may be subject to updates and changes. Please revisit it each time that you consider giving personal data through this site.
